Your privacy

Who we are

Luxorphe Weddings is the wedding branch of Luxorphe Studios, photographing and filming weddings in Toronto, Montréal and New York and around the world. This page explains what personal information we collect through luxorpheweddings.com and when we work with you, why, where it is kept and how you can control it.

Person in charge of privacy

The founder of Luxorphe Studios is the person in charge of protecting personal information for Luxorphe Weddings. Write to [email protected] with any question or request about your information.

What we collect

• What you send through our enquiry form: your name, email, country of residence, wedding date, venue, wedding planner, photography and film investment, and your message.
• What you send through the client area form: your name, email and message.
• What you send us by email, phone or social media when planning your wedding.
• If you book with us: the details we need to deliver your photographs and films and invoice you, such as billing contact, address and payment records.

Our website does not use advertising, analytics or tracking cookies.

Why we use it

We use your information only to reply to your enquiry, prepare a proposal, plan and photograph your wedding, deliver your galleries, invoice you and keep the records the law requires. We do not sell it, rent it or use it for advertising. We send you news or offers only if you ask to receive them, and you can stop at any time.

Who can see it

The founder and the photographers and filmmakers who work on your wedding. We also rely on a few service providers, who handle your information only on our behalf:

• GitHub Pages hosts this website.
• Formspree forwards enquiry form messages to our email.
• Cloudflare hosts the secure database where enquiries and client records are kept.
• Google Fonts provides the typefaces of this website, so your browser connects to Google when the page loads.

Where it is kept

These providers may store your information on servers outside Quebec and outside Canada, including in the United States. We chose them for their security practices, and access to our records is limited to people we approve, who must sign in to see them.

How long we keep it

If you do not book with us, we delete your enquiry within two years of our last exchange. If you book, we keep project and billing records for as long as tax law requires, which is usually six years, and then delete them. Galleries stay online for the period agreed in your contract.

Your rights

You can ask to see the information we hold about you, have it corrected, withdraw your consent or have it deleted, unless the law requires us to keep it. Write to [email protected] and we will answer within 30 days. If you are not satisfied with our answer, you can contact the Commission d’accès à l’information du Québec.

Changes

If we change how we handle personal information, we will update this page and its date.